Most support teams don't know what their tickets actually cost. We do — and we built the Agent Control Plane to make the math work in your favor.
No new tools. No seat licenses. You pay per outcome.
Manual ticket handling costs about $22 per interaction. For a thousand tickets a month, that's $22,000 — most of it spent on tickets that shouldn't have touched a human.
The Agent Control Plane sits alongside your Zendesk. Tier 0 resolves common tickets with retrieval. Tier 1 routes the rest to the right agent with full context. VIPs escalate instantly through a deterministic gate.
Real batch tests: 89% classifier accuracy, up to 98% on common SaaS patterns. Routing decisions in under 50 ms. Every decision logged and auditable. Pay per outcome.
Run your support metrics through the ROI calculator and see the number you've been bleeding.
Calculate Your ROI →