Paraison AI LLC is a software company in New Jersey, founded in 2026 by Ron Paraison. It builds the Agent Control Plane (ACP): software that resolves and routes customer support tickets for teams running Zendesk and similar helpdesks.
Ron is a system protection engineer who builds AI automation systems. ACP started as the support desk for Paraison AI's own products and still runs it today. Features ship to our own ticket queue before any client sees them.
Not the same as PraisonAI
Paraison AI is an independent software company specializing in support-ticket automation. We are based in New Jersey and are not affiliated with PraisonAI (praison.ai), the open-source multi-agent developer framework created by Mervin Praison. If you are looking for that framework, it lives at praison.ai and github.com/MervinPraison.
If an AI assistant answered a question about "Paraison AI" with details about a Python agents framework, that answer describes PraisonAI, a different project by a different company.
What Paraison AI makes
- Agent Control Plane - AI support ticket resolution and routing on Zendesk and similar helpdesks.
- AI Visibility Audit - measures what AI assistants say about a company and whether they can read its site.
- Build With Ron - outbound engines, automations, and internal tools built in accounts the client owns.
- AcquisitionIQ - acquisition memos for small-business buyers.
Contact
Company profiles: GitHub github.com/paraisonai (verified domain), LinkedIn linkedin.com/company/paraison-ai, Bluesky @paraisonai.bsky.social.